UXBRIDGE – Xerox will manage global print operations at Ingersoll Rand , saving the global manufacturing firm millions by better managing company-wide print spend.
The nine-year Enterprise Print Services (EPS) contract brings multiple output devices, print budgets and vendor support systems under Xerox management. As a result, Ingersoll Rand expects to reduce operational costs by up to 30 percent and improve productivity with faster, easier ways to manage the volume of documents – invoices, service agreements, product manuals and marketing materials – for its diverse base of commercial and industrial customers.
In working with Xerox, Ingersoll Rand will design a document strategy that supports two corporate initiatives – fully integrate the businesses acquired from Trane in June 2008; and centralise and standardise its entire technology infrastructure, making work processes more consistent and efficient for employees.
In Europe, Xerox will manage print services across Ingersoll Rand sites in Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands and Norway, Spain, Sweden, Switzerland and UK.
“Xerox shares our long-term vision for well managed print across our entire company,” said William B. Gauld, senior vice president, Ingersoll Rand. “While they optimise our print environment to meet our cost savings, environmental sustainability and customer service goals, we can stay focused on our primary vision of inspiring progress for our customers.”
Using a Lean Six Sigma -based approach, Xerox will design a print environment with the appropriate number of output devices, like printers, fax machines, copiers and scanners, to help employees work more efficiently. Ingersoll Rand employees will have help adapting to more efficient technology and work processes through Xerox’s change management training and support programs.
“This is not a typical client-supplier contract, it’s a partnership that combines strengths from both compan