Printing is mission critical for law firms, as much of the work undertaken within the legal sector is paper based. Since its introduction in November 2007, the Xerox MPS solution has aided in generating a 20% reduction in print volume at Clifford Chance. Through a revised allocation and reduced number of devices, increased networking of printers and duplex printing, the move has enabled Clifford Chance to encourage better sustainability practices by significantly reducing its paper and ink usage.
“A high level of document exchange for clients and cases is commonplace in the legal sector. Our business moves fast, and we rely heavily on technology, especially printing, to serve our clients’ needs,” said Lee Doyle, Head of Business Operations, Clifford Chance. “Xerox devices came out top in usability trials with our users and the fact that they would also source and manage other manufacturers’ devices gave us the versatility we needed to ensure we were able to have and use the devices that best suited our needs.”
The Managed Print Service included the deployment of a team of eight in the London office to manage all printers, fax machines, paper shredders and MFDs. The team is also responsible for managing the company’s paper supply. Under the contract, Clifford Chance also benefits from performance management via service level agreements and monthly reporting.
“Before the contract began, we investigated Clifford Chance’s print habits, talking to staff and assessing printer usage,” said Peter Romaine, director and general manager, Xerox Global Services, Xerox UK. “We offered a number of potential printer infrastructure designs, allowing Clifford Chance to weigh up different service levels and degrees of cost reduction that could be achieved. This model was found to be the most suited to their needs and has successfully met their objectives.”
As part of the solution, Xerox has installed and managed both Xerox machines and devices from other suppliers. Xerox currently monitors approximately 1.5 million devices from multiple vendors globally. Clifford Chance is one of the many legal firms that Xerox works with in the growing managed print services and document management market.Xerox was positioned by Gartner, Inc., in the Leaders Quadrant in the “Magic Quadrant for Managed Print Services Worldwide” for 2009 and the company was named MPS market leader in Quocirca’s 2009 European MPS report.
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About Clifford Chance
Clifford Chance is one of the world's leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The Firm has unrivalled scale and depth of legal resources across the four key markets of the Americas, Asia, Europe and the Middle East, and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution. Clifford Chance has 29 offices in 20 countries with some 3,600 legal advisers. The Firm also operates a 'best friends' arrangement with AZB & Partners in India and with Lakatos, Kves & Partners in Hungary, and a co-operation agreement with Al-Jadaan & Partners Law Firm in Saudi Arabia.
About Xerox UK
Xerox UK, the UK operation of Xerox Corporation, markets a comprehensive range of Xerox products, solutions and services, as well as associated supplies and software. Its offerings are focused on three main areas: offices from small to large, production print and graphic arts environments, and services that include consulting, systems design and management, and document outsourcing.
Xerox also has manufacturing and logistics operations in Ireland, the UK and the Netherlands, and a research and development facility (Xerox Research Centre Europe) in Grenoble, France. For more information visit, www.xerox.com Xerox is a trademark of Xerox Corporation. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are subject to change without notice.
For information on Xerox services and products, call 0870 873 3873 or visit www.xerox.co.uk
Sonia Panchal, Xerox Europe, +44 (0)1895 842 877, firstname.lastname@example.org
Claire Jones, Trimedia Ltd, +44 (0)2070 257 593, email@example.com