News Releases

UXBRIDGE, U.K., January 20, 2016 – A new survey from Xerox underscores the desire for self-driving cars and smart digital services like integrated apps and cashless payment by Europe’s Generation Z (those aged 18-24 years old). The study – conducted...

UXBRIDGE, U.K., Jan. 04, 2016 – Xerox has been recognised as a leader in the IDC MarketScape: Western Europe Managed Workflow Services Hardcopy 2015 Vendor Assessment1 . This announcement swiftly follows on from Xerox’s recent recognition as a leader in...

UXBRIDGE, U.K., Jan. 04, 2016 – Xerox has been positioned by Gartner, Inc., in the Leaders Quadrant of the 2015 Magic Quadrant for Managed Print and Content Services Worldwide1 for the eighth consecutive year. In this report, Gartner examines the...

UXBRIDGE, U.K., December 9, 2015 – A new Xerox report, ‘The State of Customer Service 2015,’ reveals that more than half (51%) of consumers are comfortable with the idea of buying into a single brand “ecosystem” for all their technology, communications...

UXBRIDGE, U.K., Dec. 9, 2015 – A new Xerox ‘State of Customer Service in 2015’ survey reveals that almost half (49%) of consumers believe that they will not have to pay for their media services by 2025 – regardless if they prefer traditional media (48%)...

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UXBRIDGE, U.K., Dec. 1, 2015 – CDP, an international environmental organisation, has named Xerox as a leader in providing reliable information about carbon emissions and energy use to investors and the global marketplace.   The recognition comes as...

UXBRIDGE, U.K., November 25, 2015 – Financial services companies are increasing their use of  Big Data initiatives to combat fraud according to a recent study conducted by Forrester Consulting on behalf of Xerox. During the next 12 months, nearly half...

UXBRIDGE, U.K., November 25, 2015 – The vast majority of European retailers (91%) predict that, over the next two years, better use of Big Data analytics will bring even closer engagement with customers in the retail and consumer space.   With...

UXBRIDGE, U.K., November 24, 2015 – A new Xerox report, The State of Customer Service 2015, reveals that over half (54%) of consumers would pay more money for better customer care from their preferred brands.   The report, which surveyed 6,000...