Uxbridge, U.K., August 4 2026 – Xerox has been awarded Lot 1 of NHS England's national patient communications contract, delivered through NHS Notify, the NHS's national platform for secure, multi-channel patient communications.
As the largest of three delivery lots, Lot 1 covers 50 per cent of programme volumes, is worth up to £200 million and is expected to support the delivery of approximately 75 million patient letters over the next two years. The award positions Xerox as a key delivery partner supporting patient communications at national scale.
NHS Notify enables NHS organisations to reach patients at scale across digital and print channels, including NHS App notifications, SMS, email and letters, supporting the modernisation of patient engagement while maintaining accessibility and inclusion. The award comes as the NHS accelerates its digital-first communications strategy, with NHS providers expected to transition direct-to-patient communications to NHS Notify by 2029.
Through the contract, Xerox will support communications on behalf of NHS England and health authorities, including vaccination invitations, cancer screening programmes, appointment booking, secondary care, and clinical trial invitations.
The award builds on Xerox's appointment to the NHS Notify Framework (RM6389) in 2025 and advances the company's role in supporting the NHS's transition towards digital, patient-centric communications.
Ian Martin, General Manager, UK & Ireland Public Sector, Xerox UK, said, "This award reflects Xerox's proven capability in managing secure, large-scale communications for critical public services and our commitment to supporting the NHS's digital transformation. We're proud to help NHS organisations deliver communications that are timely, accessible and designed around patients' needs, helping people receive the right information through the right channel at the right time."
About Xerox
Xerox is a global technology company with more than 120 years of innovation leadership. We design, manufacture, deliver, and support print, IT, and digital services for nearly 200,000 clients worldwide. Our integrated, AI-powered portfolio includes managed and production print, document management, workflow automation, cybersecurity, cloud managed services, IT infrastructure, and collaboration technology. Serving clients from growing SMBs to 90 percent of the Fortune 500, Xerox supports leading healthcare, government, financial services, education, legal, retail, and commercial organisations. Through direct sales and a global network of channel partners, we deliver the technology, expertise, and support organisations need to operate efficiently, securely, and at scale.
