UXBRIDGE, U.K., September 19th, 2018 – Imperial College Healthcare NHS Trust has selected Xerox to digitise over a million paper-based patient records. With medical information directly accessible at the point of care, clinicians can now assess and treat patients more quickly and effectively.

The five-year agreement for Xerox’s Health Records Automation (HRA) solution will convert the Trust’s paper-based records into electronic format, making all patient-related information available in the Trust’s electronic patient records system. This will enable better visibility into patient care history and improve patient safety. The Trust has had an electronic health records system for several years but clinical staff still regularly need access to old paper records.

With all patient records now managed and stored, securely and efficiently online, the Xerox solution will help release precious space that can be used for patient care.

“Better patient care is at the very heart of every digital transformation project the Trust undertakes,” said Kevin Jarrold, chief information officer at Imperial College Healthcare NHS Trust. “Our aim is that staff and patients can easily and securely access, update, analyse and share information to provide the best patient care. Digitising paper records with Xerox will make an important contribution to this.”

The deal expands the partnership between the two organisations as the Trust already uses the Xerox’s hybrid mail service to provide patients with the option to receive appointment notifications via email or post, increasing convenience for patients and reducing costs for the Trust.

“We’re looking forward to continuing to support Imperial College Healthcare NHS Trust on its paper to digital journey,” said Jonathan Elliott, director and general manager, public sector, Xerox. “Not only will our solution free up time previously spent on paper administration, allowing clinicians to focus their attention on providing the best patient care, but it will also deliver cost savings and release space in the Trust’s buildings that can be used for patient care.”

About Xerox

Xerox Corporation is a technology leader that innovates the way the world communicates, connects and works. We understand what’s at the heart of sharing information – and all of the forms it can take. We embrace the integration of paper and digital, the increasing requirement for mobility, and the need for seamless integration between work and personal worlds. Every day, our innovative print technologies and intelligent work solutions help people communicate and work better. Discover more at www.xerox.com and follow us on Twitter at @Xerox.


Xerox Media Contact:

Sonia Panchal, Xerox

+44 (0)1895 842877


Imperial College Healthcare NHS Trust Media Contact:

Julia Smith, Imperial College Healthcare NHS Trust  

020 3313 3005


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