As the economic slowdown takes hold, several Xerox print customers are not only rationalising their infrastructure but also looking at how to better manage their workflow. By taking a deeper look at their business models, print providers are becoming more cost savvy, productive and able to introduce new revenue streams, even in the midst of a recession. Xerox customers, like James Byrne and Duncan Print, are already taking the opportunity to invest in more efficient print technology an10d creating new value-added customer solutions using web-to-print and variable data.

Peter Taylor, director, Production and Graphic Arts, Xerox UK said, “UK printers are hungry for new ideas that can maximise the use of their print equipment and help drive growth in their businesses. Cost cutting only goes so far, and it is natural for these businesses to look for smarter business models that maximise their infrastructure investment. This tactic will help them stay afloat and be better prepared for recovery when the economy picks up again.”

The investment in print technology and workflow are two areas of improvement that the UK print industry is evaluating in order to deliver increased value to end-users. This is clearly demonstrated by the two new customer installations announced today:

Duncan Print & Packaging – This Hertfordshire-based print and packaging specialist has invested in a new Xerox iGen3 and FreeFlow Print Server so that it can continue to meet its customers' demand for high quality, variable print jobs. The new Xerox equipment and workflow will increase Duncan Print’s business productivity and will support its plans to expand its web-to-print and variable data offerings. The FreeFlow software supporting the new server will ensure that the print quality and colour management of Duncan Print's products continues to deliver standards of the highest quality.

John Segre, Graphics Manager, Duncan Print commented, “This investment is part of the company's long term strategy to deliver a business model that can meet and exceed customer demand. The Xerox iGen3 and FreeFlow Print Server will enhance the capacity of the business to deliver a broad range of high quality products and support our web-to print offering. At the same time, this investment will enable us to maintain and enhance our position in a very challenging market place, where customers demand not only consistently high quality, but reliability, flexibility and cost effectiveness”.

James Byrne– This print and design business based in Fordingbridge, Hampshire has invested in a Xerox iGen4 along with Xerox’s FreeFlow Process Manager which has been a key development when addressing the increasing amount of short-run work coming through its doors. As a long-standing Xerox customer, James Byrne chose the Xerox iGen4 for its quality and speed so that the business can continue to deliver high quality documents such as manuals, business cards and self-adhesive labels. The Xerox iGen4 also provides James Byrne with the opportunity to enhance their variable data solution in the near future.

Graham Collins, director, James Byrne said, “It is more important than ever that our business model is aligned to cope with the increased volumes of short-run work the company is receiving. We chose the Xerox iGen4 to maintain the quality for which our business is renowned, so that customers can continue to rely on us during these turbulent times. With the iGen4, we also now have the option of developing a variable data solution which will help us remain flexible in meeting increased levels of customer demand.”

Peter Taylor also added, “The unpredictability of the economy is undoubtedly presenting a challenge to the UK print market. Weathering the recession means that print providers need to look at their operations and ask themselves ‘do I have the right business model in place and is this supported by the right workflow and the right technology?’ Businesses that can confidently answer yes to these questions can be sure that they will be better placed to recover from the downturn.”


About Xerox UK
Xerox UK, the UK operation of Xerox Corporation, markets a comprehensive range of Xerox products, solutions and services, as well as associated supplies and software. Its offerings are focused on three main areas: offices from small to large, production print and graphic arts environments, and services that include consulting, systems design and management, and document outsourcing.
Xerox also has manufacturing and logistics operations in Ireland, the UK and the Netherlands, and a research and development facility (Xerox Research Centre Europe) in Grenoble, France. For more information visit, www.xerox.com

Media Contact
Robert Corbishley, Xerox Europe, +44 (0) 1895 843 239, robert.corbishley@xerox.com
Laura Lynne, Trimedia UK, +44 (0)207 025 7546, Xerox@trimediauk.com