IBM MBPS automates and standardises back-office functions in areas such as finance and accounting, human resources, customer relationship management, payroll and expense reporting. IBM will leverage Xerox's global document management services to give clients digital access to information currently stored in paper-based documents.
Efficiency gains include faster document search and access, improved quality control, and lower storage, overhead and inventory-related costs.
"This partnership will significantly improve service delivery, support continued client growth and reduce costs to keep us competitive," said Larry Huffman, vice president, Global Business Process Delivery for IBM MBPS. "Together our business process expertise will enable greater cost efficiencies and faster response times across clients' businesses."
Xerox operates scanning, imaging and repository centres around the globe, including the Netherlands, Spain, the UK, Brazil, North America, Japan and Romania.
"Sound document management is critical to improve efficiencies across the enterprise," said Stephen Cronin, president, Xerox Global Services. "Xerox's global imaging and document management services combined with IBM's business process outsourcing prowess is a powerful mix - giving clients a competitive advantage and measurable ROI."
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About Xerox UK
Xerox UK, the UK operation of Xerox Corporation, markets a comprehensive range of Xerox products, solutions and services, as well as associated supplies and software. Its offerings are focused on three main areas: offices from small to large, production print and graphic arts environments, and services that include consulting, systems design and management, and document outsourcing.
Xerox also has manufacturing and logistics operations in Ireland, the UK and the Netherlands, and a research and development facility (Xerox Research Centre Europe) in Grenoble, France. For more information visit, www.xerox.com
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