Uxbridge, U.K., Dec. 8, 2011 – Xerox remains the worldwide leader in managed print services (MPS), as businesses large and small enlist the company’s help to cut costs and reduce the time employees spend on print-related activities.
According to Gartner, Inc., the MPS market experienced double-digit growth in 2010. Xerox led the way, as more and more IT leaders discovered the benefits of better managing the way documents are printed, shared and updated. For example:
- Large organisations: British Airways, Cisco, Kelly Services, Cuyahoga Community College and University College London Hospital NHS Foundation Trust are using Xerox Enterprise Print Services to make it easier and more cost-effective to print across multiple networked offices, in-house print centres and on the road. Through ACS, A Xerox Company, Xerox integrates MPS into the IT infrastructure to help businesses convert paper into digital, simplifying and speeding up workflows in ways that save time and money.
- Organisations with a smaller print infrastructure: The cities of Rochester, N.Y. and Riverside, Calif. and theLos Angeles Trade-Technical College are using Xerox Print Services to take control of print costs by applying the same tools and techniques used to save millions for large corporations. Xerox provides remote support for break-fix, supplies and procurement to manage their in-house printing and copying.
- Small and medium-sized businesses: Clients are working with Xerox partners around the world to better manage print devices from multiple vendors using Xerox Partner Print Services and PagePack® 3.0.
Additionally, this week, Xerox was ranked by Gartner as the worldwide market share leader with 33 percent of MPS revenues in 2010.1 Gartner also positioned Xerox in the Leaders Quadrant of the 2011 Magic Quadrant for MPS Worldwide.2
“Xerox continues to lead the MPS market because of our ability to adapt to the needs of our customers,” said Stephen Cronin, president, Xerox Global Document Outsourcing. “We believe our position in the market is confirmed not only by analyst rankings but also through the return on investment and real business benefits our customers realise by taking a simpler and more effective approach to their document management.
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About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Xerox U.K.
Xerox U.K. is the U.K. operation of Xerox Corporation, a $22.5 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, and customer relationship management services for commercial and government organisations worldwide. The 134,000 people of Xerox serve clients in more than 160 countries.
Xerox also has manufacturing and logistics operations in Ireland, the U.K. and the Netherlands, and a research and development facility – Xerox Research Centre Europe – in Grenoble, France.
For more information, visit http://www.xerox.co.uk, http://news.xerox.co.uk, http://www.realbusiness.com or http://www.acs-inc.com.
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1 Gartner, Inc., Competitive Landscape: Managed Print Services, Worldwide Report, Nov. 30, 2011.
2 Gartner, Inc., Magic Quadrant for Managed Print Services, Worldwide, Ken Weilerstein, Cecile Drew, Yulan Li, Oct. 25, 2011.
Media Contact(s):
Sonia Panchal, Xerox Europe, +44 (0) 1895 842877, sonia.panchal@xerox.com
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